Cookie Policy

1. What are cookies and why do we use them on this website?

A cookie is a file that is downloaded to the user’s device when accessing certain web pages to store and retrieve information about the navigation carried out from that device.

Cookies allow the website, among other things, to store and retrieve information about the user’s decisions and habits. On this website, we use them to enhance the experience within our site, identify and remember registered users, and facilitate navigation.

It is important to note that the use of cookies does not provide personal data from the user.

Users can configure their browsers to not accept the use of cookies, in which case the customization of the experience would not apply, although they can still access the content of our websites normally.

More information about what cookies are and how they work can be found on Wikipedia. Access Wikipedia here.

2. What types of cookies does our website use?

Cookies, based on their duration, can be divided into session or persistent cookies. The former expire when the user closes the browser, while the latter expire based on when they serve their purpose (e.g., to keep the user identified on the website) or when manually deleted.

Additionally, based on their purpose, cookies can be classified as follows:

Performance cookies: This type of cookie remembers your preferences for tools in the services, so you don’t have to reconfigure the service each time you visit. For example, this category includes:
Volume settings for video or audio players.
Video streaming speeds compatible with your browser.

Geolocation cookies: These cookies are used to determine the country you are in when requesting a website or service. This cookie is entirely anonymous and only used to help tailor content to your location.

Login cookies: These cookies are generated once the user has registered or subsequently logged in. They are used to identify the user on the website and services for the following purposes:
Keep the user identified so that, if they close a service or website and later return on another day, they will still be identified, facilitating navigation without having to log in again.

Analytical cookies: Every time a user visits a website or service, an external provider’s tool (e.g., Google Analytics, comScore) generates an analytical cookie on the user’s device. This cookie, generated only during the visit, serves to anonymously identify the visitor. The main objectives are:
Allow the anonymous identification of users navigating through the cookie (identifying browsers and devices, not individuals) and therefore the approximate counting of the number of visitors and their trend over time.
Anonymously identify the most visited content and therefore the most attractive to users.
Determine if the accessing user is new or a repeat visitor.

Advertising cookies: This type of cookies allows for the expansion of information about ads shown to each anonymous user on the web. Among other things, it stores the duration or frequency of ad display positions, interaction with them, or user navigation patterns and/or behaviors as they help shape an advertising interest profile. Thus, they allow offering advertising related to the user’s interests.

3. How to disable cookies in the browser

Most browsers currently allow users to configure whether they want to accept cookies and which ones. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser.

Here are instructions for configuring cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
For more information, you can check Google’s support or browser help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
For more information, you can check Mozilla’s support or browser help.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
For more information, you can check Microsoft’s support or browser help.

Safari: Preferences -> Security.
For more information, you can check Apple’s support or browser help.

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